Work


*to access disabled projects, open Portfolio PDF below

Service/Experience/Product

Bose
Volkswagen Purina Kyndryl

GoogleYou

GigWorks
Toom

Zubi


Advertising

BMW Connected


PORTFOLIO PDF 


LinkedIn
Résumé/CV

Service Design Implementation Guidelines

About


Your atypical Juan.

Lead Experience Designer with a proven track record in bridging the gap between user centered design and business strategy needs. My expertise lays in delivering innovative creative and strategic solutions from creation of loyalty programs, e-commerce sites, integration of different internal and external brand programs/initiative for customers, to overall product and experiences optimizations.

As a designer, I challenge myself in creating inclusive/human-centric services with emotional visual design—considering innovation is achieved by the equal collaboration of thorough research, engaging executions, and eye-pleasing design.

I am a Lead Experience Designer at Verizon with a background in Service Design (MFA) and Advertising (BFA)



Experience


Verizon – Miami, FL
Lead Experience Designer

VML – New York, NY
Senior Experience Designer

Wunderman Thompson – New York, NY
Senior Product Designer

Stratos Innovation Group
– Columbus, OH
Service Designer

Kastling Group – Washington, DC
Service Design Associate

SCADPro Google Sponsored Project – Savannah, GA
Service Designer

BEYOND Total Branding – Miami, FL
Creative Intern

Taxi Inc. – New York, NY
Freelance Copywriter

Y&R – New York, NY
Creative Intern

Wunderman – Washington, DC
Creative Intern